Hi! Welcome to the SanPDF helpdesk!

Here you find all solutions to the most common issues. And of course, if you have any better suggestions or other questions, you can also submit them to us. Thanks!

You can realize it through online or desktop version of SanPDF. If you want to use the online version of SanPDF, you can visit sanpdf.com and find the appropriate document online converter at the bottom of the page. If you want to use the desktop version of SanPDF, you can download the desktop version through our website sanpdf.com, which currently supports the Windows XP/Vista/7/8/10 (32 to 64-bit) operating system. We highly recommend that you use the desktop version of the converter, which is a beautiful, efficient and easy-to-use document converter. What’s more, it has many powerful functions. Yes, it’s free forever.

You can register your account by visiting the sanpdf.com website and clicking the "Register" button in the homepage navigation bar.

You can select the appropriate service plan through visiting SanPDF's official website and clicking the "Buy Now" button. Make sure your choose and click the "Buy Now" button to jump to the purchase payment platform, enter your payment method and complete the payment. The MyCommerce payment platform will then email the product activation code you purchased to your email address.

If you have purchased SanPDF’s service and obtained the product activation code, please visit the official website of SanPDF. Then locate and click the "Activation" button in the navigation bar on the home page to open the product activation page and activate it.

You can download and install the SanPDF desktop version. It allows you to convert multiple documents at a time. SanPDF Desktop is an easy-to-use application.

If you have not registered your SanPDF account and use the online converter to convert your file, please download the converted file immediately and keep it safe while the conversion is complete. When the conversion page is closed, you will not be able to download the converted file. If you have registered your SanPDF account, you can log in to your account within 24 hours of the conversion, find the converted file in the Conversion History list and download it. Attention please! To keep your file safe, SanPDF's servers automatically and permanently delete converted file after 24 hours. Therefore, please be sure to download and keep it in a safe place immediately after the conversion.

Whether you are an unregistered user, a registered user or a user who has purchased the VIP service, we will not add any ad or watermark to your conversion document with the SanPDF converter.

You can download and install the SanPDF Desktop Edition Converter. Using JPG to PDF, you can convert all image format files into PDF.
This website uses cookies to ensure you get the best experience on our website. Privacy Policy